FREQUENTLY ASKED QUESTIONS
We retail our products through our stores across India. We also offer online sales through our website at www.drlalsinghexpertise.com
Firstly, you need to register with us to place any order. Rest is all very simple; browse the Aura Herbal Skin & Hair care beauty product categories, and place them in your shopping cart with required quantity. Finally give your valid information during checkout and make the payment via payment gateway.
During the payment process you will be given a confirmation that your Credit card/Debit card/Master Card has been successfully processed.
You can view your order status at any time once you have placed your order, through Track your Order options after logging in to your account on our website. We try and dispatch all the orders from our warehouse within three working days and then you can track your order from Track your order option on the homepage of wwwdrlalsinghexpertise.com through the UPS tracking system.
We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. If you place an order for an item which is not in stock, we will inform you through an email and credit your credit card/debit card/master card within seven business days of purchase. We will not retain your request for an out of stock product in a back order system. In the future, we hope to be able to notify you when an out of stock item becomes available which would allow you to place a new order for this product.
Yes. You have to get registered over website before placing the order.
In case of domestic shipping i.e shipping within India it will take approximately 5-7 business days. We make every effort to process your order as quickly as possible. We usually require 5 working days to process your order. However if the quantities ordered are more than 5 pieces per product per style, or in case the item ordered is under production it may take longer to process the order. In such cases we keep you posted through email. All domestic orders are shipped via various domestic shipping partners which provides delivery within 6-8 business days.
No. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.
Yes. Because we do not process backorders, whatever is in stock will be shipped together.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.
Once we receive your order, we take approximately 5 working days to process your order before handing it over to the shipping company. If you would like to change your shipping address for an order which you have already placed, we will try to accommodate your requests if we still have the package in our possession. Please contact us ( orders@khadinatural.com) with your requested change and we will send you an email reply to confirm if we were able to make the change. If we have already handed your order over to the shipping company then we are unable to make any shipping address changes. Please note that we will not be able to change the address of an order placed for India delivery to International delivery or vice versa since the pricing for India and international deliveries is different from each other.
Please email us through our Contact Us page.
You can modify your order at any time during the shopping process by editing / modifying your shopping cart. Once you confirm payment for the items in your shopping cart, the order is considered as final and cannot be modified.
Once you confirm payment of your order, your order cannot be changed or cancelled. You will need to contact us through the Request for Cancellation button under My Account within 12 hours of placing your order for us to be able to confirm this cancellation. In case we have already processed your order you will be advised that the cancellation is not possible. As we aim to maintain quick turn around times on our order processing, dispatch and deliveries, we may not be able to support your request unless it is received within the stipulated time frame.
We accept all MasterCard, VISA and Diners Club Credit Cards, and all Citibank Maestro Debit Cards (an online real-time authorization is done through the Payment Gateway). We do not accept American Express cards. If you have an Indian bank account, you can also transfer your payment directly to us using CCAvenue’s net banking facility.
We do not accept personal checks at this moment. However, we shall keep you updated through our website when we start to do so.
Either, Email to admn4drlalexpertise@gmail.com, or call our customer service support @ 1800-123-2060 and we shall assist you better by providing apt information.
Call us on @ 1800-123-2060 to place your order over the phone, or Email your order to admn4drlalexpertise@gmail.com and we will call you back for payment information.
Contact our technical assistance, with the error which you have come across via Email at admn4drlalexpertise@gmail.com to resolve your issues.

Dietary supplements are foods. They are intended to supplement a normal diet. Dietary supplements may contain a broad spectrum of nutrients or other substances with a specific nutritional or physiological effect. They may be, for instance, vitamins, minerals, trace elements, amino acids, fibre, plants or herbal extracts which are either added individually or as a combination in concentrated form. Dietary supplements are sold in a dosage form, for instance as tablets, capsules, coated tablets, powders or liquids for intake in small, measured amounts. In contrast to conventional foods, dietary supplements may come with a recommended intake along with other specific information for consumers, e.g. that they should be stored out of the reach of small children.

According to the Dietary Supplement Health and Education Act, or DSHEA, a dietary supplement is any product that contains one or more dietary ingredients such as a vitamin, mineral, herb or other botanical, amino acid or other ingredient used to supplement the diet. Dietary supplements are not food additives (such as saccharin) or drugs.

There are many compelling reasons to consider dietary supplements as a complement to nutritional intakes. While a good diet is the foundation for better health, research shows that most adults and children don’t eat the way they should. Supplements are easy to add to the daily diet, and this is often the first step that people take toward greater nutritional awareness and the adoption of other healthy lifestyle choices. Whether taking a multivitamin, herb or specialty product, people can and do live healthier lives by supplementing their diets.
Supplements are available for sale over the counter at your local pharmacy or online without a prescription. Still, you should always check with your doctor before taking any product, because some supplements can cause side effects, or interact with other prescribed or over-the-counter medicines or supplements you’re already taking. It’s especially important to ask your doctor about taking a supplement if you’re pregnant or nursing, about to have surgery, or you have a health condition such as high blood pressure, heart disease, or diabetes. Also, use caution if giving a supplement to a child.
Most supplements are best taken straight after a meal. Because they are concentrated they should be mixed with food in your stomach. Herbs are best taken 20 minutes before a meal if taken to improve digestion or otherwise 20 minutes after meals. Amino acids should be taken between meals for increased absorption. Minerals such as Calcium and Magnesium, which have natural relaxing properties, are best taken with water or fruit juice on an empty stomach before bed. If you require Calcium, Iron and Zinc, take all 3 at separate meals to avoid competition for absorption.

Supplements provide vitamins and minerals normally found in food. Some medications increase the need for specific nutrients, particularly Vitamin C, folic acid or B Complex and liver supporting herbs such as Milk Thistle. There are occasions, however, when supplements interfere with some medications e.g. taking calcium, magnesium, iron or other minerals with the antibiotic tetracycline. You should also avoid nutrients or herbs that have blood thinning effects such as Vitamin E, Omega 3, Co Enzyme Q10, Horse chestnut, Sweet clover (mellilotus), Ginkgo biloba and high dose Garlic or Ginger, if taking anticoagulants such as warfarin.

Adverse drug-nutrient interactions are actually quite rare and the over-whelming majority of interactions are positive. Drugs like sulfasalazine used to treat colitis or rheumatoid arthritis deplete folic acid. Aspirin depletes Vitamin C and folic acid, diuretics deplete minerals and the contraceptive pill depletes the B Complex vitamins and a range of minerals. The list is extensive so finding a doctor who can give you advice on both conventional and nutritional medicine, or seeing a naturopath or checking with your pharmacist that what you are taking won’t interfere with your medication is advisable. If none of these options are helpful contact the company whose products you are taking and request the appropriate information.

Dietary supplements are best taken just after a meal with either water or fruit juice.

Many terms are used when referring to either the amount of a particular nutrient (such as calcium or vitamin D) you should get or the amount in a food or dietary supplement. The two most common are the Recommended Dietary Allowance (RDA) and the Daily Value (DV). These terms can be confusing.

RDAs are recommended daily intakes of a nutrient for healthy people. They tell you how much of that nutrient you should get on average each day. RDAs are developed by the Food and Nutrition Board at the Institute of Medicine of the National Academies. They vary by age, gender and whether a woman is pregnant or breastfeeding; so there are many different RDAs for each nutrient.

DVs, established by the U.S. Food and Drug Administration (FDA), are used on food and dietary supplement labels. For each nutrient, there is one DV for all people ages 4 years and older. Therefore, DVs aren’t recommended intakes, but suggest how much of a nutrient a serving of the food or supplement provides in the context of a total daily diet. DVs often match or exceed the RDAs for most people, but not in all cases.

DVs are presented on food and supplement labels as a percentage. They help you compare one product with another. As an example, the %DV for calcium on a food label might say 20%. This means it has 200 mg (milligrams) of calcium in one serving because the DV for calcium is 1,000 mg/day. If another food has 40% of the DV for calcium, it’s easy to see that it provides much more calcium than the first food.

Yes. Dietary supplements are regulated, although not in the way prescription or over-the-counter drugs are. Because dietary supplements are foods and not drugs, the FDA has the power to ensure that products on the market are both safe and accurately labeled. Before a product can be sold, a manufacturer must first notify the FDA of all intended label claims and ensure that they can be substantiated.

Unfortunately, some journalists have incorrectly reported that the supplement industry is unregulated, which is absolutely false. All supplements, including vitamins, minerals, herbs and specialty products must conform to federal regulations that control manufacturing, labeling and advertising practices.

“Standardized” means that manufacturers ensure every batch of their products is produced in a consistent way, with the same ingredients and same concentration of ingredients. It is usually a term that refers to extracts from plants (herbal medicines), which contain a specific percentage of active ingredient(s). The term “standardized” does not necessarily reflect the quality of the product, however.

Manufacturers are required to follow “good manufacturing practices” (GMPs), which means their supplements have to meet certain quality standards. However, it has been found that some products may contain more or less of the ingredient than is stated on the label. Or, in some cases they may contain ingredients not listed on the label, including prescription drugs.

To be sure you’re getting a good-quality product, look for a seal of approval from an organization that tests supplements. Products that carry these organizations’ seal must be manufactured properly, contain the ingredients listed on the label, and not include any harmful contaminants.

You can also call the product’s manufacturer to find out what research they’ve done to confirm the supplement’s benefits, what production standards they use, and what side effects have been reported from their product. Find out if the supplement hasn’t been recalled, by checking the FDA’s web site.

Not in the way it regulates medicines. The FDA does regulate dietary supplements; however, it treats them like foods rather than medications. Unlike drug manufacturers, the makers of supplements don’t have to show their products are safe or effective before selling them on the market.

The length of time you will require dietary supplementation depends on the reason you are taking them, e.g. if your diet is deficient in iron, you will require iron supplementation until your blood tests are normal. After which time if you have increased your intake of iron containing foods, ongoing supplementation won’t be necessary.

However, if you are on medication that effects nutrient levels or you have a specific health problem, ongoing supplementation maybe beneficial. If you have any doubts about what you are taking, we suggest you consult a naturopath or contact the company whose products you are taking.

Tablets can be crushed and capsules can be cut, the contents squeezed out and blended with fruit juice and fruit if you have difficulty swallowing supplements.
Do not take them all at once. Take them in divided doses up to 3 times daily to ensure a regular level is present in the blood
Store them in a cool dry place below 25°C -30°C. Do not refrigerate as moisture can adversely affect stability of tablets and capsules. Do not throw away the moisture absorbing sachet present in the bottle until the product is finished. Keep away from the reach of children.
We are as close to 100% as possible at this moment. However, our endeavour is to achieve the target of 100%.
Yes, Of Course! It works both for men and women of all age.
You will begin to see dramatic results within a few days, but unlike products that might deliver temporary results that vanish within hours, a professional-grade herbal skin care product, such as ours, shall prove its worth over the time. For best results, we recommend using Aura products continuously for at least 60 to 90 days. The longer you use it, the better and younger you’ll look and feel – guaranteed!
Our products are formulated keeping in mind a very broad range of skin types. Since these products are made out of natural and herbal extracts, they will not at all react or cause additional problems to any skin type. The entire range of products is suitable for multiple skin types ranging from very light to very dark, very dry to very oily and even the most sensitive skin.
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