Refund and Returns Policy

Dr Lal Singh Expertise Refund and Money-Back Policy
At Dr Lal Singh Expertise, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your purchase, we are here to help. Please read our refund and money-back policy below for details on how we handle returns and refunds.

Refund Policy

Eligibility for Refunds:
To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
Refund requests must be made within 5 days of the purchase date. After 5 days, we cannot offer a refund or exchange.

Proof of Purchase:
To complete your refund, we require a receipt or proof of purchase. Please retain your order confirmation email as it will serve as your proof of purchase.

Processing Refunds:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at admn4drlalexpertise@gmail.com.

Money-Back Guarantee
100% Satisfaction Guarantee:
We offer a 100% satisfaction guarantee on all our products. If you are not satisfied with your purchase for any reason, you can return it for a full refund within 30 days of the purchase date.
Refund will be provide within 15-20 business days.

How to Initiate a Return:
To initiate a return, please contact our customer service team at admn4drlalexpertise@gmail.com. Include your order number, the reason for the return, and any relevant photos if the product is damaged or defective.

Return Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
For defective or damaged items, we will cover the cost of return shipping.

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at admn4drlalexpertise@gmail.com

Include your order number, the reason for the return, and any relevant photos if the product is damaged or defective.